13 Unlucky Mistakes in Managing Traumatic Change — and How to Avoid Them



Turbulent times put leaders to the test. How people handle unwelcome surprises and unexpected blows to the best-laid plans can exacerbate a run of bad luck — or turn things in their favor. Traumatic change is hard enough without adding insult to injury. When crises occur, leaders need to know how to avoid the traps that make it harder to recover. Here are 13 common mistakes and some guidelines for avoiding them.



http://blogs.hbr.org/kanter/2010/03/13-unlucky-mistakes-in-managing-traumatic-change-and-how-to-avoid-them.html