Dear Neil & Harish,

Sorry for the "Caps typing content" and lets get to the zest of the discussion.

As asked by harish to get started with the discussion,
Q. What was the scope of the implementation ?
J. It was to integrate many departments of the company as a single unit(Customer care - technical, Marketing & Sales, DataProducts, HR, Finance & Accounts, R&D, PDD, DD - Mechanical, BD, Production, Quality with other department) which was quite difficult(in manual process) when it comes down to work process, decision making & productivity.


Q. What aspect of the business were covered by it ?
J. Majorly all the departments were integrated so entire setup and all units were constomized with ERP. Yes to be more productive - Marketing & Sales, HR, Finance & Accounts and Production department got good level of boosting.


Q. What were the finer nuances of the cost-business profitability that the system brought into the system ?
J. To be frank when ever there is any change in the setup, resistance is also high. But due to this implementation many departments could breath fresh air with quality of work and the time taken for any work had come down("T - Factor") which had indirectly benefited the company with profits. It started with few departments and the other departments(H.O.Ds) beelined for customization.

I even would like others to share your views with your personal experiences.

Sandeep

Hey Nice one,

Its CCP.

Sandeep