INTRODUCTION:
Emotion is an intense feeling directed at some one or some thing. The term “emotion” is inter-twined with the terms “affect”, and “moods”. The term “moods” lacks from contextual stimulus and has less intensity than “emotions”. The term “affect” is broader in nature covering range of feelings that people experience. It encompasses both moods and emotions.
Normally, there are six universal emotions viz. anger, fear, sadness, happiness, disgust and surprise. These expressions emerge because of difference in people’s responses to a given identical or provoking stimuli. Why do people respond differently for identical stimuli? This is because of individual’s personality, a product of heredity and environment which is not universal or common to all the individuals.
It is proved through scientific researches that all the living creatures including plants and animals are capable of expressing their emotions. Being a creature having sixth sense to analyse the things, it is natural that the emotional level of human beings is quite high both in stimulus and in response. In view of the high degree of emotional level among the human beings leading to individuality in the areas of sensitivity, competency, aspirations, expectations, behaviourial pattern etc., there are some hiccups in maintaining good inter-personal relations, which ultimately affects the performance.
For long, it was believed that success in performance depends on one’s level of intelligence or intelligence quotient (IQ). It is common experience that a person performs well in academic activities does not normally perform well in other activities like sports, fine arts, painting, drawing etc. It is also observed in some cases that a brilliant student in academic activities miserably fails in his official performance and at times below average compare to his colleague having lesser academic performance than him.
If we look at the life history of certain people who built their own empires in the respective fields, it is surprising how they could achieve these splendid performances. Majority of these personalities have success stories behind them and rose to the enviable level of extraordinary success by humble beginnings but by making a difference in their approach even though they did not have very good academic background.
For example, a school drop out, Mr. Bill Gates managed to build such a vast empire where many others could not succeed as he succeeded in the field of computer. The Late Mr. M.S. Oberoi started his career as a hotel boy and could rise to the level of building his own empire in the Hotel Industry through out the world. Likewise, Late Mr. Dhirubhai Ambani, started his business as small vendor in handloom spindles and rose to the level of building a vast business empire in the name and style “Reliance” with diversified activities. It is quite common in renowned business establishments, where every one is trained to be smart, the most valued and productive managers are those who have strong traits of some extraordinary qualities which is not necessarily the highest intelligence quotient.
From the above, it can be inferred that a different kind of trait is required other than intelligence of an individual for his excellence in performance, which is termed as emotional intelligence (EI). The emotional traits are factors that are most likely to ensure success in one’s life. The lack of Emotional Intelligence explains why people have utter failures in their personal and professional lives even though they possess high intelligence quotient.
Emotion is an intense feeling directed at some one or some thing. The term “emotion” is inter-twined with the terms “affect”, and “moods”. The term “moods” lacks from contextual stimulus and has less intensity than “emotions”. The term “affect” is broader in nature covering range of feelings that people experience. It encompasses both moods and emotions.
Normally, there are six universal emotions viz. anger, fear, sadness, happiness, disgust and surprise. These expressions emerge because of difference in people’s responses to a given identical or provoking stimuli. Why do people respond differently for identical stimuli? This is because of individual’s personality, a product of heredity and environment which is not universal or common to all the individuals.
It is proved through scientific researches that all the living creatures including plants and animals are capable of expressing their emotions. Being a creature having sixth sense to analyse the things, it is natural that the emotional level of human beings is quite high both in stimulus and in response. In view of the high degree of emotional level among the human beings leading to individuality in the areas of sensitivity, competency, aspirations, expectations, behaviourial pattern etc., there are some hiccups in maintaining good inter-personal relations, which ultimately affects the performance.
For long, it was believed that success in performance depends on one’s level of intelligence or intelligence quotient (IQ). It is common experience that a person performs well in academic activities does not normally perform well in other activities like sports, fine arts, painting, drawing etc. It is also observed in some cases that a brilliant student in academic activities miserably fails in his official performance and at times below average compare to his colleague having lesser academic performance than him.
If we look at the life history of certain people who built their own empires in the respective fields, it is surprising how they could achieve these splendid performances. Majority of these personalities have success stories behind them and rose to the enviable level of extraordinary success by humble beginnings but by making a difference in their approach even though they did not have very good academic background.
For example, a school drop out, Mr. Bill Gates managed to build such a vast empire where many others could not succeed as he succeeded in the field of computer. The Late Mr. M.S. Oberoi started his career as a hotel boy and could rise to the level of building his own empire in the Hotel Industry through out the world. Likewise, Late Mr. Dhirubhai Ambani, started his business as small vendor in handloom spindles and rose to the level of building a vast business empire in the name and style “Reliance” with diversified activities. It is quite common in renowned business establishments, where every one is trained to be smart, the most valued and productive managers are those who have strong traits of some extraordinary qualities which is not necessarily the highest intelligence quotient.
From the above, it can be inferred that a different kind of trait is required other than intelligence of an individual for his excellence in performance, which is termed as emotional intelligence (EI). The emotional traits are factors that are most likely to ensure success in one’s life. The lack of Emotional Intelligence explains why people have utter failures in their personal and professional lives even though they possess high intelligence quotient.
