My goals
• Possess a very strong understanding of the specific business processes being addressed, along with the ability to bridge the gap between the business & the technical worlds.
• Professional with natural flair for technical support, customer service and achieving optimum level of customer satisfaction.
• Visionary leadership in assessing client needs, and strategically positioning programs aligned with customer and market needs/ projections.
• Seasoned professional, with planning, implementation, monitoring and resource balancing skills and ability to handle multiple functions and activities in high pressure environments.
• Solutions oriented approach with excellent relationship skills, successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction
• Professional with natural flair for technical support, customer service and achieving optimum level of customer satisfaction.
• Visionary leadership in assessing client needs, and strategically positioning programs aligned with customer and market needs/ projections.
• Seasoned professional, with planning, implementation, monitoring and resource balancing skills and ability to handle multiple functions and activities in high pressure environments.
• Solutions oriented approach with excellent relationship skills, successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction
I'm here to
- Network with other HR professionals.
- Improve my HR skills and knowledge.
I can help with
Business Development and Strategy
Relationship Management
Store Operations
Strategic Planning
Client Relationship Management
Performance Management
Target Achievement
Complete Technical Support
Troubleshooting & Support
Team Management
Relationship Management
Store Operations
Strategic Planning
Client Relationship Management
Performance Management
Target Achievement
Complete Technical Support
Troubleshooting & Support
Team Management
Right now, I need help with
JOB UPDATES
Career Expertise
Career Level
Manager, Head
Career Skills
HR, Interviewing, Employee Relations, Staffing, Recruitment, Training, Operations, Admin
Expertise by Industry
IT - ITES - Internet, Retail, Textiles, Banking and Finance
Expertise in Hiring for Departments
Recruiting, Administration, Business Development, Sales, Marketing, Operations
Expertise in Hiring for IT Industry
Customer Service, Writing - Technical
Other
OPERATIONS, ADMINISTRATION, TEAM MANAGER
Work Experience (Total: 8 years)
Aug 2009 - Present
Team Leader (Tech Support)
Aegis Limited
(Corporate)
Lucknow, UP, India
Aegis Limited
(Corporate)
Lucknow, UP, India
Sep 2008 - Jun 2009
Subject Matter Expert (SME)
IBM
(Corporate)
Gurgaon, HR, India
IBM
(Corporate)
Gurgaon, HR, India
Feb 2008 - Aug 2008
Remiser
Bonanza Portfolio Ltd.
(Corporate)
Lucknow, UP, India
Bonanza Portfolio Ltd.
(Corporate)
Lucknow, UP, India
Aug 2001 - Jul 2007
HR. Operations Store Manager
VMC . (Textiles Firm)
(Corporate)
Lucknow, UP, India
VMC . (Textiles Firm)
(Corporate)
Lucknow, UP, India
Education
2005 - 2006
Advance Diploma In Computers Application, MIIT
Lucknow, UP, India
Lucknow, UP, India
1998 - 2001
B.Com, Lucknow University
Lucknow, UP, India
Lucknow, UP, India
Resume
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