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HR Zone » Recruitment and Staffing » Why don’t we allow candidates to reach us and have an open discussion about the job requirements and skill matching?

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Why don’t we allow candidates to reach us and have an open discussion about the job requirements and skill matching?
Nimali
Nimali Picture
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Posted 23-11-2011Reply

In most vacancy advertisements, we don’t find company contact details. In some advertisements we put only the mail address or the postal address for them to send CVs.



I wonder why don’t we allow candidates to reach us and have an open ended discussion with us.? Sometimes at the interviews, we are not in a position to check all the relevant details. Specially if the company doesn’t have a proper interviewing methodology, we will not be able to check candidate’s suitability to the position and to the organization easily. Apparently the section decision will be based on bias / personalized decisions. As soon as an interview gets over, we close every door which they can reach us and whenever someone calls, we say them that the interviews are over. If someone asks a question before the interview, we ask them to ‘come to the interview and ask whatever you have in your mind’.



I feel Very strongly that we lose very good candidates due to these traditional selection methods. If we are a service organization / shop, do we close our doors to the customers? In recruitment, candidates are our external customers. Aren’t we lose golden coins by closing doors for our own comfort?



Some one can argue that if we allow candidates to reach us, we will be ended up with a stream of telephone calls which are not either answerable or don’t have an authority to answer. I agree. There is no argument about that. But what I emphasis is something different than usual inquiries about vacancies or job openings.



If someone has a report to present us to support his / her interview, how often we allow them to reach us? Reaching at least the HR Manager / Head of HR is not an easy task. So do we allow candidates to reach us to show their real capabilities other than asking structured questions which are based on our small / limited knowledge and personalized viewpoints.



You might sit in the interviewing panels often. Think friends. Love to see your comments.



Neil
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  Rated +2 | Posted 27-11-2011

Here in Europe it's common practice to not only put up contact details but actively encourage contact and questions. It encourages a "Self-sort" with fewer candidates applying who are not at least 80% suitable.

Sri Manjari
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  Rated +2 | Posted 06-01-2012

Nimali, I understand your concerns. But most of the companies follow this to avoid getting spammed with candidates who don't even belong to the stream for which recruitment is being conducted. By only giving email address we are ensuring that there is a line open for the candidates to send across their profiles which would be screened and scrutinized and the candidates who are fitting our requirement will be definitely called down for a face-to-face interview. Otherwise where the requirement is a critical requirement, and we have limited time to source a candidate, we might end up interviewing the wrong candidates the whole available time. As resume gives us an excerpt of the candidate's credentials, we can screen ten's in number in an hour where we can interview a candidate or two at the most out two either one might be unrelated to our job requirement or may be two of them too. Email address of the company is the identity of a company too.

And you might be right in certain scenarios. But these are my views out of experience.

Regards,
Sri Manjari. V

Krishna Chaithanya
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  Rated +2 | Posted 06-01-2012

Hi Nimali,

giving contact details is all up to the recruiter I would say.

I give my personal number in job postings,the other recruiters may be interested to give only official mail ID

And no employer will not say that "do not give the contact details at the time of recruitment"

One more aspect is whether the genesis of the openings is based on recruitment or Talent Acquisition - point to be considered

Manjari - Accepted


Regards,
Joshi

Shipra
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  Rated +1 | Posted 16-01-2012

Yes, Manjari has put the good truth of recruitment. Also many times our client hide the details because of their current employees for many reasons.

If candidate will reach / call directly to client how will you judge the source of that CV / candidate.

Being a good consultant screen should be deep, knowledge sharing should be thorough, even after interview also you need to screen your candidate and your loose points.

Many times you can suggest best matching points of your candidates by highlighting them in the CV or mentioning if not there

if process takes time then make your candidate aware about this even before sharing the CV

Rest for interview process lot many companies are following lot many process so can't make interference much in it. Just consultant should play honest and candidate should play responsible role.

thanks

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