SunSmart Technologies (www.sunsmart.co.in) , an ISO 9001 – 2008 Certified Software House headquartered at Chennai, India releases an upgraded version of their TeleSmart – Lead Management / Customer Relationship Management / Sales & Marketing Management Solution with added functionality on Mobile Integration. With the TeleSmart@Mobile, users can access TeleSmart Application from their mobile device itself and can even upload the documents related to their transactions. Further Users can also update the feedback by sending SMS from their Mobile device. TeleSmart Offers wide range of Functionalities including Lead Management, Auto-Lead Generation, Priority Customer Handling, CRM, SFA, Customer Complaint Management (adhering to the policies of RBI/IRDA/ICRA/SEBI etc.), Logistics Management, Channel Partner Empanelment, Training Management, NPA Management, Application Management, Third Party Product Selling & Commission Management (including commission reconciliation) and functionalities that are specific to Banks, Insurance Companies, Finance Companies and Securities Companies.

Attached Files

telesmart_general.pdf (168.9 KB, 1 views)

telesmart_banks_financial_services.pdf (130.0 KB, 0 views)