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HR Zone » General Awareness » Don't be a Useless HR Jerk!

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Don't be a Useless HR Jerk!
Shiny
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Posted 18-11-2009Reply

I can count to more than ten the number of times that friends and clients call their HR Managers either useless or jerk or both. Sometimes I wonder how many times I've been called that myself.



Here are some of reasons why HR people are called useless or jerks or both:



1. Useless when they don't go beyond the transactional or administrative nature of the job that include recruiting, timekeeping, payroll processing, records keeping and request fulfillment. People obviously expect more from us without easing our loads with these stuffs. That's why there's technology and automation, let's get our hands to them.



2. Useless when they fail to recognize what the employees need in order to work better. While I believe that human resource development and performance management is everyone's job, it is an important HR Manager's responsibility. If we are not into it now, well, we're not being very useful.



3. Useless when they fail to work with other managers in establishing usefull policies and tools for creating a productive and efficient workplace. A lot of the policies I see circulating are hand-me-downs, and copy-paste, no thanks to the power of technology. I think managers both HR and line, need to sit together and start questioning the usefulness of these policies and tools and retain only those that are useful and create new ones.



4. Useless when they ignore organizational issues that need to be resolved. Some people are naturally conflict averse but I don't think HR can afford to be like that. We need to confront issues and confront people if that is what is needed to make things better.



5. Useless when the HR policies they created and maintain are unclear and therefore useless. Well, if we can't explain the policy no matter how useful we think they are, they are not.



6. Jerks when they try to accumulate too much power for themselves. I've seen this quite a number of times. Some HR Managers tend to hog decision making specially in the area of employee movement, disciplining and policy making. This is just wrong. The more we are able to engage other managers in making these decisions, the better off we are in building partnerships.



7. Jerks when they block other managers developmental initiatives because they believe that organization development is the exclusive province of HR. A line manager thought of an incentive scheme for his staff, the HR Manager criticizes it or block it not because it's not good but because they're not his. That's childish.



8. Jerks when they play politics with the boss by acting as the "eyes and ears" of the boss and telling the boss how messed up the other managers are. To say that this is old school is an understatement.



9. Jerks when they implement policies that are meant to take advantage and impinge on the rights of the employees. Some HR Managers think that they are doing the company a favor by implementing policies that are antilabor like, seasonal employment contracts, unfair working conditions, etc. Well, they're not. They are setting the ground for eventual reprisal that come in many ugly forms. Besides, their souls will burn in hell if they don't stop doing this.



10. Jerks when they behave like taskmasters, making their rounds, finding faults without considering due process and chain of command. There is an old tagalog term called "katiwala" or "kapatas" which loosely translates to taskmaster. The mindset of taskmasters is that everyone is lazy, mindless and up to no good so they have to be watched over so carefully. Some HR Manager seem to think that they inherited this responsibility which they didn't. A taskmaster job is obsolete and an HR Manager who still does this is also obsolete.



I like the term HR Partner which I find being used more frequently now because it describes the role of HR more closely to how I see it. partnership gives the relationship an even ground. HR is not more or less powerful than the units they are partnering with, they are not more or less responsible and accountable. That's what we need to be, an HR Partner.









"would like to know your take on it"



Regards

Shiny Susan



Source: source : anythinghr.blogspot.com
Sanvi
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  Rated 0 | Posted 18-11-2009

HI Shiny

its excellent posting.....thanks for sharing

Anika
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  Rated +2 | Posted 18-11-2009

Great posting Shiny, however, I do not completely agree with it .

It is not that we HR people are not ready to go beyond the humdrum of their activities but repeated blows to our efforts to improve the working environment leave us disheartened, after all how much authority does HR have in an organization.


Nonetheless I do agree that HR is d bridge between the company and the organization and not a leaning pole for the organization.

ANIKA

Pradeep
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  Rated +2 | Posted 18-11-2009

Thought provoking post Shiny.
During 'bad' olden days the HR is being considered as a 'personnel' watch dog or a police dog and it has risen from that position to that of sharing the board rooms on par with all other functional heads. This is not a mean achievement. But HR is being still branded as useless or jerk as some HR professionals lack that integrity and broadmindedness which is also not due to the fault of individuals but that is due to so many conservative and unprofessional organizations which treat HR as just a miniature drop in an ocean without assigning any powers to HR professionals. Still many organizations employ HR Executives just to add sheen to their hierarchies but they will be doing mostly the Administrative jobs and nothing else. So unless the thought process and mindsets of people who run organizations on HR change, it is very difficult to recognize the true HR professional. So empowerment of a HR professional in a right manner is essential to make him/her stand apart from others as an efficient and effective true HR professional.
In this context, let me share a post which throws more light on bad qualities of HR professional which should be avoided in order to become a true HR professional.
http://hrlink.in/topics/15-bad-habits-of-hr-professionals
Thank you so much Shiny for sharing this post.
Cheers!
Pradeep

Preeti
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  Rated 0 | Posted 18-11-2009

hi,
i can read a very true picture of a HR professionals being presented by you shiny.

no doubt we as a HR dpt is considered to be the "Service dpt" and vn the services are not fulfilled the employees are forced to say HR as useless&jerks. but i think its the management who gives less power to the HR dpt and then we are "used-less=useless".... n usually it happens in companies where the management is lenient & expect HR to just provide services. if powers are delegated properly by management and HR starts acting as a strategic business partner and align organisational goals to the HR goals, this name of ours(useless & jerks) can be very soon erased.

Regards
Preeti

Shiny
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  Rated +1 | Posted 18-11-2009

Thank you all very much for your valuable input.

I agree with Anika & Pradeep there is a need for change in the mindset for both the HR & the organization. Its high time they start considering HR to be more than a mere "Watch Dog" or a "administrative assistant".

There was a incident in my previous organization where we had some confusion to promote a Program manager to the post of director. my management chose sales manager over Hr manager for only reason that they considered sales dept to be far more superior than Hr dept.

hopefully like Preeti said. HR will be used & respected for the actual service they provide.


Regards

Sai
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  Rated 0 | Posted 19-11-2009

good posting...thanks shiny

Latha
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  Rated 0 | Posted 20-11-2009

nice one..thanks for sharing

Avishka
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  Rated 0 | Posted 21-11-2009

nice article...thought provoking....

Avishka

Shiny
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  Rated 0 | Posted 22-11-2009

Thanks a ton for your appreciation Sai, Latha & aviska. hope it helped you


Regards
Shiny

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