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Here is the 5-step plan:
1. Pinpoint the behavior that you want to change. Be specific. (Yelling, opposition to authority, hitting, refusing to comply etc.)
2. Gather your information. When does the unacceptable behavior occur? How often does it occur? Under which circumstances does it occur? What event precedes the behavior? What is the child's view of the behavior? Does the inappropriate behavior always happen when the child is alone? Supervised? With others? At a specific time? This is the data that will help you make an informed decision.
3. Now it's time for you to interpret what the information may mean from the previous step. Give it your best shot when trying to analyze the information you've gathered.
4. Plan for Change! Now it's time to set your goals - with the child. What are the short term goals? What are the long term goals? Who's involved, what will happen. The plan for change should be collaborative between you and the child. Be specific, for instance: Johnny will not yell and scream when it's time to do homework - or time to go to bed. In your plan for change, some rewards and or a reward system should be in place. For instance, when 5 instances of appropriate behavior happens, Johnny will have: and opportunity to indulge in his favorite activity or a new sticker book or a trip to the pet store)
5. Evaluate how your plan is working. If it isn't working, make the necessary changes collaboratively. Once again, if after several consistent tries you find your plan isn't working and there is no noticeable change in the unacceptable behaviors, the child may need to be referred to a specialist.
Good luck