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Those of you working in HR play a pivotal role in the company. You are decision makers; you are the ones who implement the decisions of the organization. The first thing that you should remember is that you are not just âworking in HRâ, but that you are part of the cornerstone upon which your company lies.
Because you play such an important, decision-making role, I researched an article just for you on how to make Great Decisions. Here it is:
âPerfect decisions are few and far between because life is messy. A great decision is always possible, however. Great decisions don't all have fairytale endings, but they do achieve the best possible outcome under the circumstances.
The most successful decision-makers don't act on impulse, intuition, or even experience alone; they have a system that they work through step by step. Here is one such system:
1. Define the issue. A problem well stated is a problem half solved. Employ the "who, what, when, why, and how" regimen of the journalist, although not necessarily in that order. Why is the decision necessary? What is the objective? How can a great decision change things for the better? Whom will it affect? When does it need to be made?
2. Take a positive approach. Make a conscious effort to see the situation as an opportunity rather than a problem.
3. List your options. The more alternatives you consider, the more likely you will be to not overlook the best solution.
4. Gather information about your options. You will not only make better decisions if you have investigated thoroughly, but you will also have more peace of mind as you carry out your decision.
5. Be objective. If you already have an opinion on the matter, the natural tendency will be to look primarily for evidence to confirm that opinion. That works if you happen to be right, but if you're not⦠Welcome alternatives and opposing views. Remind yourself that the goal is not to prove yourself right, but to make the right decision.
6. Consider your options. Write down the pros and cons for each option and see how they stack up against each other. Try to determine both best-case and worst-case scenarios for each option. See if there is some way to combine several promising solutions into one potent solution.
7. Be true to yourself. Do any of the alternatives compromise your values? If so, scratch them from the list.
8. Make a decision. When you're convinced that you've found the best alternative, commit to it.
9. Be open to change if circumstances change. Once you make a decision and begin to act on it, a better option may open up. This is sometimes referred to as the "boat-and-rudder effect." It's not until a boat is in motion that the rudder can come into play, but when it does, it makes greater maneuverability possible.â
Researched article: Courtesy of activated.org
Yes, these are general rules that are supposed to land you an appropriate, exciting opportunity to get what you want. Have u wondered why HR Managers and HR in general is not regarded in the right light.. Thats because of the their inability to take the right decisions.
Want examples:
If the HR head or HR decides that the person to be hired has to have x, y,z behaviours and they try to put together an interview that tries to assess that how many of them succeed in selling the idea to the boss of the department they are trying to recruit for.. Answer is Not many... Why? HR managers in general are seen to be lacking the well rounded experience compared to people from other disciplines., When you complete a MBA if you dont have a masters from TISS Or XLRI and you say that you are looking at HR as an option you are seen to be a laid back person who doesnt want to be intouch with reality... Going back to the scenario if the HR person uses the decision making process, i think it was value congruence ( no 7 if i am not wrong) should be practiced to enforce the HR decision. In reality does it happen... Not really..
Rule no 1. See what where, how and why.. Why cant performance measures incorporate not only what you have achieved but also how you have achieved... Have you tried introducing a performance /bonus payment system based on not only wht but HOW.. Your decision albeit being the right one would have to face rough weathers before it is actually accepted if it is...
I am not here to debunk any article or any new concept you or any one in the group is trying to communiate. All i see is the lack of application and rigor of that concept to the HR discipline. Why HR lacks respect and they need to earn it... So decision making from a theoretical perspective is good but from a practical perspective doesnt hold water as reality and theory congruence isnt there. The mantra has to be EARN RESPECT for HR population. Irony is that HR identifies and manages talent and that talent doesnt respect the very person who opened the doors..
I would recommend you to google on the work done by Mercer and look at the work they are doing with respect to Human capital. If i am not wrong and if you are lucky you will find an article as to why HR managers think they cant be effective decision makers... Know why.. they feel they dont have the rounded experience like other people...
Having siad that, i have been fortunate to have come across some senior HR directors who started as operations personnel, entrepreneurs and marketeers and have left an impression in the HR arena.. Fact is decision making styles are good reality is do you get to apply that in your day to day work... reason... EARN RESPECT... Do you see the link...
Cheers
Thanks for sharing it , as far as i knw what u have said is rite thing we are the Decision maker , we are the implememtators , how far this power is given to the HR by the company ? are we asked to take deciision by our own ? management decides every thing and asks to change whn needed according to their convinience ? article is very nice really but in real its not happening
Thanks for sharing it , as far as i knw what u have said is rite t... See M.C's complete reply
Thanq dear