Training Manager - HR (Regional Sales)
Reliance Life Insurance, Bhopal 7–10 Yrs
The candidate is responsible for training delivery (for all distribution channels) to the entire sales force in their region, ensuring adherence to systems and processes rolled by the Training Head
Partner business for identification of training needs and solutions and communicate the same to the corporate training team for designing training modules and updating training content as and when required.
Create awareness on products and offerings amongst the sales and marketing channels through orientation programmes
Provide necessary support to Area Training Managers for IRDA training and ensure that all advisors are trained in their respective regions
Support Area Training Managers in the process of selection of training vendors and monitor their performance whenever required
Hand-hold agents and sales manager along with their superiors for achieving initial performance yardsticks. Ensure development of Area Training Managers and also train and develop internal trainers
Analyse training records/ feedback and send training reports to the corporate training team/ Head-Sales Training. Also communicate the same to the respective Regional Business Heads.
Ensure adherence to all BPMS processes and compliance
Ensure self-development by acquiring new skills, IRDA and AMFI Licensing through G-Learning and other courses
Support in IRDA training requirements
Training/month in the assigned region (includes both classroom training and field visits )
Participant feedback rating on the trainings delivered
TAT for full time/ part time with exam as determined by Functional head
Competency of the ATMs / ATM performance
No of reviews/ audits of external vendors
No of trainers developed internally in the region
No Non Conformities with regards to processes
Entire sales force (SMs/ BDMs/ BMs/ AMs/ RSMs / RM), Functional Heads, Corporate Training Team, Administration.
MBA with exp in Sales & training / Graduate with experience in sales training in the Insurance industry.