Asst. Manager HR

1. Candidate should have more than 5 years experience in BPO function in talent acquisition and engagement

2. Outstanding communication skills coupled with both verbal and written skills; enriched with excellent analytical, problem solving & organizational abilities

3. Enthusiastic, energetic with good leadership skills.

4. Adept at determining training needs, training gaps and accordingly organize programs.

Job Description:
1. Managing team, delivering SLA.

2. Ensure maximum utilization of resources thereby reducing operating costs.

3. Handling grievances and ensure quick resolution of the same

4. Conducting employee satisfaction (E-Sat) survey & propose action plans.

5. Encouraging employees to invite suggestions in open house.

6. Initiating & implementing suggestion box scheme, incentive scheme, best employee award program & other extra curricular activities.

7. Conducting exit interview & escalate issues, if any, arising of the interview.

8. Prepare month-wise attrition analysis and track trends, if any.

9. Framing and documenting policies and ensure employees’ adherence to those policies.

 

This job has been sourced from Kochar Infotech
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