New Year Resolutions may not really help because people don't have SMART goals and plan to do it.

As HR professionals, there are many aspects of the workplace HR is responsible for and the role of HR seems to be unceasingly broadening and getting more crucial to organizations. With a list of New Year’s resolutions, there may be several ways to make this year better than the last for HR and your organization.

Let's see what we could do for a better 2017 http://vnmanpower.com/en/top-resolutions-for-your-possible-new-year-bl296.html

Dear Arun,

Good thoughts! Thanks for sharing.

Here are some good ways to see if you are a real leader with real leadership http://vnmanpower.com/en/how-to-recognize-a-boss-and-a-leader-bl286.html

Dear Kanchan,

In your opinion, what makes a good HR leader?
Let's find out 10 most common traits of great HR leaders in today and future business http://vnmanpower.com/en/traits-of-great-hr-leaders-bl290.html

Regards,
Jenny

I totally agree with Mr.Chanakya that prevention is better than cure.

Conflict between employees is common and unavoidable. It can be good or bad depending on how well a leader resolves the conflict at workplace. If you can't take control before it grows, dramatic negative effects can happen:
- Decreased productivity/ performance
- Decreased employee engagement
- Increased turnover
- Increased work stress
- Decreased trust in leadership and organization
- Divided workforce

What actions should leaders take when employee conflict appears?

1. Keep the employees calm down and let them tell their story

People are not smart enough when losing their temper, thus the mediator needs to make them calm down before taking any further actions.

You can choose to have a meeting of both sides at the same time or do it individually. There remain different opinions on this issue, but the key here is let them say the most honest story to see the panorama picture of the dispute. Remember to assess the degree of conflict to avoid turning a meeting into a war when taking with 2 individuals or 2 groups at the same time.

Active listening will help both individuals have the feeling of being understood and respected.

2. Identify the root causes

By listening to both sides and gossip around, you will have the big picture of the conflict among employees. The dispute between two parties at workplace doesn’t necessarily have a job-related impediment. Sometimes it stems from interpersonal issues. Focus on behaviors, not personalities when asking questions about what happened.
In case of group argument, the influence of negative emotions might be the real cause of employee dispute. Have you ever heard of crowd psychology?
When you know the source, you can figure out the most suitable outcome for the issue.

3. Look for a resolution, not a judgment

As a leader, you should never take sides even though you are closer to one side than another. It’s hard to stay objective but you have to be fair if you want to resolve the conflict successfully.

There’s no room for blaming on anyone as it makes no sense. Moreover, this action can burn the last bridge in the way to find peace again. Encourage your employees to accept the differences in personalities, habits, personal values among people instead of trying to prove “I’m a winner and the other is just a loser”. By giving the missing sight of the situation, a lot of misunderstandings can be overcome easily.

If the same conflict arises again, it’s time for you to reevaluate these employees. Job rotation or firing decisions could be made if needed to prevent bigger impact on other employees in the team, department and organization.

Preventive measures

1. Enhance communication among employees

Communication plays a crucial role in preventing future conflict at workplace. A friendly environment will create favorable conditions for employees to understand each other, exchange ideas and give feedback. For introvert employees, you may want to provide communication skills training or teambuilding activities to encourage them to talk more.
Remember to find the ways to deal with difficult employees who can cause several unexpected disputes in your organization.

2. Develop formal process and procedures of resolving employee conflict

Of course you can’t cover all types of employee conflict in a document, but you will have the base of common cases to follow. An official process will help your employees know exactly how to find help when argument happens. By keeping an eye on your employees, you can see the conflict before it becomes out of control.

3. Lead by example

A happy corporate culture is the key here. Employees often look at leaders at all level of organizational hierarchy to copy their behaviors at workplace. Put it more simply, from the CEO, department directors to supervisors need to be the example of good interaction and communication in the organization.

Conflict is an essential part of human life in general and world of work in particular. What we need to do is respect the differences from an individual to another and find the best ways to harmony conflict to minimize the negative impacts on other people and the whole organization.

You might want to read the original article at http://vnmanpower.com/en/how-to-manage-conflict-among-employees-bl237.html

Thanks for your sharing.
According to Global Recruiting Trends 2016 by LinkedIn, employee referral source is considered as one of three most essential and long-lasting trends in recruiting for professional roles. I would like to add some practices for generating succesfull employee referrals:

1. Build a strong employer brand

2. Be transparent in recruitment process and for all participants

3. Set attractive reward policy for referrers

4. Integrate ERP with social media

Source: http://vnmanpower.com/en/best-practices-generate-successful-employee-referral-program-bl222.html

Thanks for your useful sharing!
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If you are being stuck where to find adequate, right labor forces, find us first. We never take manpower recruitment serious but significantly. In addition, we do not want to give better recruitment services but the best. Vietnam Manpower Service and Trading Joint Stock Company superiorly serve you workforce from construction, oil and gas, manufacturing, transportation and warehousing, agriculture, hospitality, and others.Those services each and every are equally focused. Our continuously improved training centers across the country, strict recruitment process and clean-cut deployment schedule entitle us to one of the most trusted Vietnam manpower suppliers. Then give us a chance, we will show you there is no limit to our efforts!
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Ms. Lana – General Director
Mobile: +84 9495 94116
Skype: vnhumanresources
Email: lana@vnmanpower.com
Website: http://vnmanpower.com

That's a great topic for all businesses.

We, Vietnam Manpower Service and Trading JSC also have many professional recruitment procedures for choose the right candidates for foreign companies.
VMST provides the perfect recruitment services offering a variety of jobs at different levels in the industry. Now, we have been supplying all kinds of manpower to Saudi Arabia such as: construction, transportation and warehousing, manufacturing, oil and gas, hospitality manpower, etc. Whenever you have any demand of manpower recruitment to get high productivity and cost effective, please do not hesitate to contact VMST:

Ms. Lana – General Director
Mobile: (+84) 9495 94116
Skype: vnhumanresources
Email: lana@vnmanpower.com
Website: http://vnmanpower.com

Vietnam Manpower JSC (VMST) is also a top labor recruiter in Vietnam, specializing in providing workers working abroad in Construction, Manufacturing, Transportation and warehousing, Oil and gas, Agriculture, Hospitality, Healthcare and Security staff.

During more than 15 years of running business, VMST has employed and trained thousands of Vietnamese labors for hiring abroad.
Many clients experienced service and resigned labor contract several times with VMST.
The latest Almarai group, one of famous ones in food industry of Saudi, made a memorable agreement of labor recruitment with Vietnam Manpower in last May.

By the dedicated service, VMST always meet client's requirement in the most successful manner with the passionate hope of becoming long partners in business.
All information about VMST, please see at: http://vnmanpower.com
Thanks and best regards,

We are very happy to read your posted information and hope you could pay attention to our response. We are Vietnam Manpower Services and Trading Joint Stock Company (VMST) – a top labour supplying agency of Vietnam in fields as Construction, Manufacturing, Agriculture, Oil and Gas, Transportation and warehousing, Hospitality, Healthcare and Security and Technology
With more than 15 years of coordinating with our partners worldwide, particularly to Middle East, we are sure to guarantee to meet your high requirements.
To have more details, please contact us via email: lana@vnmanpower.com or access to the website: http://vnmanpower.com
Tel: (84-4) 73033699 / Fax: (84-4) 73030333
Hotline: (+84) 949594 116